IAG Covid Best PracticesPosted on May 30, 2020
We are really excited to be up and running having started operating again in early June. So far your response to our re-opening has been very positive. Indeed we've been very busy! It seems that islanders are keen to get out into their mountains in small groups with us.
With Covid we do have a new risk to manage, and we take this responsibility to our customers, our staff and our communities very seriously. Below is the current iteration of our Covid Best Practices document. We've been soliciting feedabck from all of your customers on how we're doing at managing the Covid risk and are happy to tell you that with a few tweaks we are being successful both with making our guests comforatble with the way the risk is managed as well as delivering on our trip and course objectives without much negative impace from our Covid measures.
You can write to us at any time to receive a copy of the latest iteration of this docuemnt.
Island Alpine Guides Covid-19 Risk Management Practices
This document outlines a series of ‘best practices’ which Island Alpine Guides (IAG) will follow for operating trips and courses while the risk of transmission of Covid-19 virus is present.
The contents of this document are derived predominantly from the advice of the Office of the BC Provincial Health Officer and industry best practices as outlined in the following two documents:
1) Association of Canadian Mountain Guides - Suggested COVID-19-related Best Practices for Phased Return to Work for ACMG Members - May 13, 2020.
2) BC Adventure Programs - COVID-19 Best Practices - Created by members of the Adventure Articulation Committee British Columbia Council of Articulation and Transfer (BCCAT) (Adventure Studies Department - Thompson Rivers University, Mountain Adventure Skills Training - College of the Rockies, Adventure Tourism Business Management - College of the Rockies, Outdoor Leadership Diploma & Emergency Rescue Technician Certificate - Columbia Bible College, Outdoor Recreation Diploma - Capilano University, Adventure Guiding Programs - North Island College, Student Outdoor Recreation – Vancouver Island University) - April 2020
These practices are subject to change as public health advice and industry best practices evolve.
All trip and course participants and IAG guides and instructors will be required to:
Read this document
Sign the Covid Practices Agreement and Declaration of Health and Exposure
Submit the results of an online Covid Screening Questionnaire
Co-management of Covid -19 Risk
Responsibility for managing the spread of COVID19 will be shared with all course/trip participants and IAG staff. Participants and staff alike should understand their personal roles and responsibilities in reducing the potential spread of the virus. Additionally all participants must understand that continued delivery of courses and trips is contingent on following all protocols and that participants will be excluded from activities if unable to follow protocols.
Pre-trip Communication with Participants
All participants are being Informed that IAG is taking precautions to limit potential viral spread
Specific precautions will be determined and described based on the state of pandemic at the time and the attendant public health and industry advice
All participants are being informed that the waiver has changed to reflect Covid risk and that they must to read it thoroughly to ensure they understand and acknowledge those changes
All participants will be required to complete a Covid-19 screening questionnaire on-line five days before their trip and send a screenshot of their result to IAG. This questionnaire has been developed by Apple and the Centers for Disease Control and Prevention and is up-dated regularly based on the latest data and research
All participants will be required to sign a declaration of health and exposure (further in this document). Participation will be limited to those who can attest to being well, to not having been exposed to anyone who is sick, and to not having travelled outside the province within 14 days of the commencement of the trip. Additionally participants in higher risk demographics (age >64 years, pre-disposing conditions) will be asked not to participate
IAG cancellation policy has been adjusted to allow for unforeseen changes. If IAG is forced to reschedule or cancel trips or courses because of restrictive measures coming back into place due to a resurgence in the virus, everyone booked will be given the choice of rescheduling or receiving a refund. Additionally if booked participants are not feeling well in the lead up to a trip, IAG will insist that they do not participate and will make that easy by offering a refund or a full credit
If participants are booking front-country accommodation previous to the trip/course they must vet the viral mitigation procedures of the accommodation provider before booking
Participants are informed that by signing this document and participating in the trip or course they agree to abide by the mitigation procedures in this document and understand that despite all precautions, one or more participant or staff may still contract the virus
Pre-trip Communication with IAG Guides/Instructors
All guides/instructors will be informed that we are taking precautions to limit potential viral spread and that their participation on the trip is dependent on their agreement to abide by these guidelines
All guides/instructors will be required to sign a declaration of health and exposure (further in this document). IAG will only engage guides/instructors who can attest to being well, to not having been exposed to anyone who is sick, and to not having travelled outside the province within 14 days of the commencement of the trip. Additionally guides/instructors in higher risk demographics (age >60 years, pre-disposing conditions) will not be engaged
Pre-trip/course meetings will be held with guides/instructors at which we will discuss in detail the pandemic-related mitigations we are instituting on the trip, review emergency protocols specific to viral mitigation and consider limits to exposure to risks other than Covid-19
All participants and guides/instructors should arrive at the trailhead in their own vehicles alone or in a cohabiting group or having been dropped off, and with an expectation to be picked up, by a member of their cohabiting group
Everyone on the trip/course must endeavour to stay 2 metres apart at all times
All participants are required to bring an ample personal supply of alcohol-based hand sanitizer with 60% ethanol or 70% isopropanol, to have it on hand at all times, and to use it after any contact with any surface touched by another participant or IAG staff
Participants must not pass food or beverage to one another unless they are members of a cohabiting group
All participants and instructors/guides must supply their own masks and wear them at any time that there is a possibility of being closer than two metres from another participant or IAG staff who are not part of their cohabiting group
First Aid/Emergency Response and Evacuation Protocol
If a potential case of COVID 19 is discovered in the field the following protocols should be followed:
Where possible evacuation of a person suspected of being infected with COVID 19 should be done using internal resources - not external.
The suspected infected person should be placed in quarantine until evacuation is possible.
A deep clean of all common areas, transportation and equipment should happen immediately post evacuation
Increased vigilance with personal hygiene and deep cleaning of all points of contact is essential during and after an evacuation
The subject should be managed and transported as directed in communications with health authorities
If unable to reach health authorities for direction from a remote location, transportation, where possible, should be to medical facilities closest to the home community of the subject if possible
The subject must confirm with IAG if they tested positive for Covid-19 and carry the virus so an appropriate response can be initiated to other participants. Other participants should meanwhile immediately follow protocols for self-isolation until this information is known
IAG guides/instructors will carry additional masks and gloves in the first aid kit; use approved mask, gloves and eye protection for all first aid applications and dispose of mask and gloves after use
If rescue is required, ensure the subject is masked
Non Covid-19 Evacuation Protocol
Groups should endeavour to self-evacuate injured participants and minimize use of public resources.
Minimizing Covid-19 spread to Other Communities
All participants and IAG guides/instructors must endeavour to avoid all communities outside of your own - travel should be limited from home community to trailhead without stopping if possible
If stopping for gas is necessary it should be done using “pay at the pump” facilities and not involve going into any place of business in a community other than the persons own
Post-trip Communication with Guides/Instructors
IAG will solicit feedback from guides/instructors regarding whether these best practices significantly impaired their ability to deliver a safe and enjoyable experience for their participants
If participant experience was negatively impacted IAG will will revise plans as required
Post-trip Communication with Participants
IAG will communicate with participants post trip/course to solicit feedback regarding whether they felt adequately protected from viral infection and whether these best practices negatively impacted their experience
Participants must contact IAG immediately if they experience any Covid-19 like symptoms within fourteen days of their trip/course
Equipment and PPE
All participants and guides/instructors must stay alone in a tent or with a person(s) with whom they have been cohabiting
All participants and guides/instructors must supply and cook their own meals or share meals and cooking only with a person(s) with whom they have been cohabiting
Before each trip IAG will ensure all company/guide/instructor owned soft goods (ropes, harnesses, slings, etc.) have either been isolated for a minimum of three days or have been washed in warm, soapy water
Before each trip IAG will ensure that all company/guide/instructor owned hard goods (biners, ice axes, crampons, rock protection, avalanche safety gear, skis, ski poles, hiking poles etc.) have either been isolated for a minimum of three days or have been washed in warm, soapy water. For hard goods with no soft material or plastic, spraying with a dilute solution of bleach and water followed by adequately drying is an acceptable alternative